Miguel Rocha

I had the privilege to mentor Miguel. He is very driven when it comes to Data Science...

I had the privilege to mentor Miguel. He is very driven when it comes to Data Science. Miguel predictive analysis skills are very sharp and he works very hard to go above and beyond the benchmarks of industry. He will be a great addition to any team. He is one of the best python coders I have worked with. Miguel takes deep dive in the actual business and wants to design his algorithms from the point of end users.

Miguel worked on my team in Business Intelligence - Customer Analytics as a Summer Intern during 2018...

Miguel worked on my team in Business Intelligence - Customer Analytics as a Summer Intern during 2018. During that time he completed a high visibility project for one of our key stakeholders in the Sales Group utilizing a combination of text analytics/clustering around unstructured data using R, analytics around a key administrative function around our Toyota dealerships and an emphasis on visualizing these results using Tableau and Server. The reporting and analytics he developed are currently being used by our HQ and Field personnel today and were a critical function for us to better understand the success and value that this new dealer focused process brought. Both our team and our internal Sales partners at Toyota Financial were extremely pleased with the diligence, knowledge and energy he brought to this project. He was able to translate these complicated back end processes and raw data into usable analytics for non technical people.

I had the pleasure of working with Miguel directly this past summer, and he developed an immense reputation for hard work, agility and resilience...

I had the pleasure of working with Miguel directly this past summer, and he developed an immense reputation for hard work, agility and resilience. During ambiguous situations, he performed his very best with the little context he had and provided direction to business units by employing ideas gathered from industry best practices. Change, Incident and Problem management are primary areas where he developed process optimizations and helped each respective manager own the process more efficiently. He also performed data mining and reporting to identify associations between incidents, problems and changes. Miguel is adroit with various reporting and service management tools, including Power BI, Visual Basic and Remedyforce, which made it easier to deliver solutions on demand to the end users. Being my direct report, I was utterly content with his level of attentiveness and initiative to take on more to achieve project milestones. I would recommend him for his eagerness to learn and thriving nature to excel during challenges.

I had the pleasure of managing Miguel for 4-months at EDC in Service Management Team...

I had the pleasure of managing Miguel for 4-months at EDC in Service Management Team. In his tenure at EDC, Miguel was able to; - demonstrate and polished his tremendous leadership capabilities, communication and presentation skills, - great understanding of business issues, - having the right attitude of tackling new challenges, - take initiatives and deliver them by seeking guidance when needed, - deliver quality of work, timely completion and most importantly provided thought initiative. His out of the box approach helped him to contribute beyond everyone's expectations and deliver tangible results. He stepped into Change Manager role and led CAB and TCAB meetings with ease and confidence. His reporting skills involving metrics added tremendous value to the organization. I strongly recommend Miguel for consideration if you are looking for a great asset to your team. There will be no regrets!!